Terms of Service
Last updated: December 21, 2024
1. Agreement to Terms
By accessing or using PainFinder, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
2. Description of Service
PainFinder is a market research tool that analyzes public Reddit discussions to identify pain points and business opportunities in various niches. We use AI to process and summarize publicly available information.
3. Account Registration
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account
- You must be at least 18 years old to use this service
- One account per person; account sharing is not permitted
4. Subscription & Payments
Pricing
- Free tier: 1 search included
- Pro subscription: $29/month for unlimited searches and AI follow-up
- Limited to 100 total subscribers
Billing
- Subscriptions are billed monthly in advance
- Payments are processed securely via Stripe
- You can cancel your subscription at any time
Refunds
We offer a 7-day money-back guarantee. If you're not satisfied with PainFinder, contact us within 7 days of your purchase for a full refund. After 7 days, refunds are provided at our discretion.
5. Acceptable Use
You agree NOT to:
- Use the service for any illegal purpose
- Attempt to reverse engineer or copy our technology
- Share your account credentials with others
- Use automated systems to access the service (bots, scrapers)
- Harass, abuse, or harm others using information obtained from our service
- Resell or redistribute data obtained from PainFinder
6. Intellectual Property
The PainFinder platform, including its design, features, and technology, is owned by us and protected by intellectual property laws. You retain ownership of any content you create using our insights.
7. Disclaimer of Warranties
PainFinder is provided "as is" without warranties of any kind. We do not guarantee that:
- The service will be uninterrupted or error-free
- The analysis results are 100% accurate
- Using our insights will result in business success
Our analysis is based on publicly available data and AI interpretation. Always conduct your own due diligence before making business decisions.
8. Limitation of Liability
To the maximum extent permitted by law, PainFinder shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the amount you paid us in the 12 months prior to the claim.
9. Termination
We reserve the right to suspend or terminate your account if you violate these terms. You may cancel your account at any time through the billing portal or by contacting support.
10. Changes to Terms
We may update these terms from time to time. We will notify you of significant changes via email. Continued use of the service after changes constitutes acceptance of the new terms.
11. Contact
Questions about these terms? Contact us at: support@painfinder.com